Returns & Exchanges

At Pipe Vise, we stand behind the quality of our tools and offer a hassle-free 30-day return policy for items in original, unused condition. If you are not completely satisfied with your purchase, we are here to help you with a quick exchange or refund.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Items

  Securely place the unused tools in their original packaging, ensuring all components and manuals are included to avoid restocking fees.

• 3.
  Ship the Package

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.